We at Mezzo value your concerns about online privacy & security while browsing and shopping at our website. We ensure that the information you provide will not be misused. We value your feedback and look forward to improving our services to better meet your needs.
When and what information does Mezzo collect?
Mezzo collects basic information, including your name, mailing address, email and phone number. This information is gathered when you purchase products, your card information is requested only when you place an order and is submitted via the highest level of encryption to ensure the greatest amount of safety and security.
The primary reason we gather information is for order processing, shipping and customer service. For example, we may contact you to provide an update on your order, information regarding the shipping status or to clarify questions related to your order. We also use this information to improve our products, services, website content and navigation.
What steps does Mezzo take to ensure security when shopping online?
When you place orders the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we have employed reasonable and current Internet security methods and technologies.
When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through Secure Socket Layer (SSL).
The information is sent to your card issuer's bank over a secure, proprietary connection. When the authorization process is complete - this takes around five seconds - you receive an approval or decline response in your browser, and we are informed appropriately to initiate the shipping process.
How do I update my account information?
It is quick and easy to update your account information. Simply log in at My Account and proceed to 'Account Information'. Please note that we do not store your credit/debit card information in your personal profile.